Terms & Conditions

This website is informational. It describes our products and services and how to reach us. Products cannot be bought online through this website; all sales take place at our store or as agreed directly with us.

Product images are representative. Actual weight, design, colour and finish of handcrafted silver may vary slightly from what is shown.

Prices are not listed on this website because silver prices change daily. The final price is as per the invoice at the time of purchase, based on the day's silver rate, the item's weight, making charges and applicable GST.

Our silver jewellery is 92.5 sterling silver unless stated otherwise. The purity of each item is stated on its GST invoice.

Terms for wholesale and bulk orders, including pricing, quantities, delivery and payment, are agreed separately for each order.

Exchanges, buyback and refunds are governed by our Refund Policy.

When you contact us on WhatsApp, phone or email, we handle your information as described in our Privacy Policy. Information shared over these channels (such as availability or indicative rates) is not a binding offer until confirmed on an invoice.

All images, the logo, designs and content on this website belong to Shakti Jewellers and may not be copied, reproduced or used without our written permission.

We try to keep the information on this website accurate and up to date, but it may contain errors or become outdated. To the extent permitted by law, we are not liable for any loss arising from reliance on the website's content. Links to third-party sites (such as WhatsApp, Instagram, Facebook and Google Maps) are provided for convenience only.

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Chandigarh.

We may update these terms from time to time. The “Last updated” date above shows the latest version.